tk177 Privacy Policy

This Privacy Policy ("Policy") describes how tk177 ("the Platform", "we", "us", "our") collects, uses, stores, and shares personal data relating to players and visitors ("you", "your") who access or use the tk177 website and associated services. This Policy applies to all personal data collected through the platform — whether provided directly by you during registration, generated through your use of the platform, or collected automatically through technical means such as cookies and session logs.

By registering an account on tk177 or continuing to use the platform after this Policy has been published, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree to this Policy, you must not use tk177. This Policy should be read alongside the tk177 Terms and Conditions, which govern your overall use of the platform.

tk177 collects personal data through three primary channels: information you provide to us directly, information generated by your use of the platform, and information collected automatically through technical mechanisms. We only collect data that is necessary for the purposes described in this Policy and do not collect excessive or irrelevant personal information.

Information You Provide Directly

• Registration data: your name, date of birth, Bangladesh mobile number, and a password you create. This data is mandatory to create a tk177 account.
• KYC documentation: government-issued national ID card or passport, and proof of mobile payment account ownership (for example, confirmation that your bKash or Nagad number matches your registered mobile number). KYC documents are collected when you submit your first withdrawal request.
• Support communications: when you contact our support team via live chat, the content of those messages is recorded for service quality and dispute resolution purposes.
• Voluntary profile information: any additional information you choose to add to your account profile, such as a preferred display name.

Information Generated by Your Use of the Platform

• Transaction records: a complete log of all deposits, withdrawals, and bet placements on your account, including amounts (in BDT), timestamps, payment method used, game or market involved, and outcome.
• Gameplay data: session duration, games played, betting patterns, wager sizes, and any responsible gaming tool settings you have configured (such as deposit limits or time-out periods).
• Account activity logs: login history, including timestamps, IP addresses, and device identifiers associated with each login session.

Information Collected Automatically

• Device and browser data: device type, operating system, browser type and version, screen resolution, and language settings. This data is collected via standard server logs and browser APIs.
• Cookies and session data: technical cookies that are necessary for the platform to function, analytics cookies that help us understand how players use the platform, and session identifiers that keep you logged in during an active session. See Section 5 for full details on cookies.

tk177 uses the personal data it collects for the following purposes. We do not use your data for purposes other than those described in this Policy without first obtaining your consent, except where we are required to do so by applicable law.

• Account administration: to create and maintain your player account, process your registration, verify your identity through KYC, and manage your account settings including deposit limits and responsible gaming tools.
• Transaction processing: to process deposits and withdrawals, verify that payment accounts match your registered identity, and maintain accurate financial records.
• Platform security and fraud prevention: to monitor for suspicious activity, detect and investigate potential fraud, identify unauthorised account access, and protect the integrity of the platform and its players.
• Customer support: to respond to your enquiries and support requests, resolve disputes, and improve the quality of our support service.
• Responsible gaming compliance: to monitor betting patterns for signs of problem gambling, enforce deposit limits and time-out periods, and respond appropriately when responsible gaming tools are activated.
• Platform improvement: to analyse aggregated, anonymised usage data to understand how players interact with the platform, identify technical issues, and improve the overall user experience.

tk177 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. Decisions regarding account suspension or bonus forfeiture are reviewed by a member of the tk177 compliance or support team before being finalised.

tk177 processes personal data on the following legal bases. Where more than one basis applies to a specific processing activity, the primary basis is listed first.

• Contractual necessity: processing your registration data, transaction records, and KYC documentation is necessary to enter into and perform our contract with you (as set out in the Terms and Conditions) and to provide you with the services you have requested.
• Legitimate interests: processing login logs, device data, and behavioural analytics serves tk177's legitimate interest in preventing fraud, maintaining platform security, and improving the service — provided these interests are not overridden by your privacy rights.
• Consent: where we rely on your consent as the legal basis for processing — for example, sending you promotional communications about bonuses and offers — you may withdraw that consent at any time by contacting our support team.
• Legal obligation: tk177 may be required to retain certain data — particularly transaction records and KYC documentation — in order to comply with applicable anti-money laundering regulations and other legal requirements.

When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or any other payment method available on tk177, the transaction is processed through the respective payment provider's own platform. tk177 records the transaction details (amount, timestamp, mobile number used, and outcome) but does not store your full payment account credentials. The security of the payment transaction itself is governed by the payment provider's own security infrastructure and privacy policy. tk177 is not responsible for data handling practices by third-party payment providers.

Game content and live casino tables on tk177 are provided by third-party game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, and Spribe. These providers operate independently certified RNG systems and may collect certain technical data (such as session identifiers) as part of their game delivery infrastructure. tk177 does not control data collection by game providers within their own game environments, but contractually requires all providers to maintain data security standards consistent with industry best practice.

tk177 uses cookies — small text files stored on your device — and similar tracking technologies to operate the platform, maintain your session, and understand how players use the site. The following categories of cookies are used on tk177:

Cookie Categories

• Essential cookies: these are strictly necessary for the platform to function. They include session cookies that keep you logged in during an active session and security tokens that protect against cross-site request forgery. Essential cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: these collect anonymised data about how players navigate the platform — which pages are visited, how long sessions last, and which features are used most frequently. This data is used in aggregate to improve the platform. Analytics cookies do not collect information that identifies you personally.
• Preference cookies: these remember your settings and preferences within the platform, such as your selected language version, to provide a more personalised experience on return visits.

You can manage or disable non-essential cookies through your browser's privacy or cookie settings. Disabling analytics and preference cookies will not prevent you from using the platform, but some features may behave differently. Essential cookies cannot be disabled through browser settings as they are required for the platform to operate.

tk177 does not sell your personal data to third parties. We do not share your data with advertisers, data brokers, or marketing networks. Your personal data is shared only in the following limited circumstances:

• Service providers: we share data with carefully selected third-party service providers who assist us in operating the platform — for example, payment processing partners (bKash, Nagad, Rocket, Upay), identity verification services, and cloud infrastructure providers. These providers are contractually bound to process your data only on our instructions and to maintain appropriate security standards.
• Game providers: technical session data is shared with our licensed game providers (such as Evolution Gaming and Pragmatic Play) to the extent necessary to deliver the games you play. This is limited to session tokens and game configuration parameters — your financial or identity data is not passed to game providers.
• Legal and regulatory obligations: we may disclose your data to law enforcement agencies, regulatory bodies, or other competent authorities where we are legally required to do so — for example, in response to a valid court order, subpoena, or lawful request from a government authority investigating financial crime or fraud.
• Business transfers: if tk177 undergoes a merger, acquisition, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via a prominent notice on the platform before your data is transferred and becomes subject to a different privacy policy.

tk177 does not share your data with any entity for advertising targeting, behavioural profiling for commercial purposes, or sale to data aggregators. If we intend to use your data in a way that is materially different from what is described in this Policy, we will update this Policy and, where required, seek your consent before doing so.

tk177 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, and to comply with any applicable legal retention obligations. The following general retention periods apply: account registration data and KYC documentation are retained for the duration of your account and for a period of five years following account closure; transaction records are retained for a minimum of five years from the date of each transaction; support communications are retained for three years from the date of the interaction; analytics and usage data in anonymised form may be retained indefinitely as it does not identify any individual.

Where your data is no longer required for any legitimate purpose and there is no legal obligation requiring its continued retention, tk177 will securely delete or anonymise the data. You may request early deletion of your personal data (subject to legal retention requirements) by contacting our support team — see Section 12 for contact details.

You have the following rights in respect of the personal data tk177 holds about you. To exercise any of these rights, please contact our support team using the details in Section 12. We will respond to all valid requests within a reasonable timeframe, and in any event within 30 days of receipt.

• Right of access: you have the right to request a copy of the personal data tk177 holds about you. We will provide this in a commonly used electronic format.
• Right to rectification: if you believe that personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. For basic account details such as your registered name or mobile number, you may also update these directly through your account settings.
• Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and there is no other legal basis for processing), or where the data has been processed unlawfully. This right is subject to our legal retention obligations — we cannot delete data that we are required by law to retain.
• Right to restrict processing: you have the right to request that we restrict processing of your personal data in certain circumstances — for example, while we are investigating a dispute about the accuracy of your data.
• Right to object: you have the right to object to processing of your personal data that is based on our legitimate interests. If you object, we will assess whether our legitimate interests are overridden by your privacy rights in the specific circumstances. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time.

tk177 will not charge a fee for handling a valid data rights request. We may ask you to verify your identity before processing a request to ensure that personal data is not disclosed to an unauthorised person. If we are unable to fulfil a request — for example, because a legal retention obligation applies — we will explain the reason in our response.

tk177 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the platform; encrypted storage of sensitive data including KYC documents and payment records; strict internal access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis; regular security monitoring and vulnerability assessments of the platform's technical infrastructure; and two-factor authentication options for player accounts.

While tk177 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, tk177 will notify affected players without undue delay and take all practicable steps to contain and remediate the breach.

tk177 is an adult gambling and sports betting platform and is strictly restricted to individuals aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child may have registered on tk177, please contact our support team immediately via live chat.

tk177 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the revised Policy will be published on this page with an updated effective date. We will notify you of material changes — changes that significantly alter how we use your personal data — via a prominent notice displayed on the platform when you next log in after the change takes effect.

Your continued use of tk177 after a revised Policy has been published constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must stop using the platform and may contact our support team to request account closure and deletion of your personal data (subject to legal retention requirements).

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how tk177 handles your personal data, please contact our support team. Support is available 24 hours a day, 7 days a week via live chat on the platform. You may also reach us by email — note that our email address is provided as plain text only and is not a clickable link.

Email: [email protected]